General
The terms and conditions (“Terms”) contained within this page relate to your rights and obligations in relation to this website, located at https://dinastywood.com (“Site”) and any goods purchased through the website. Please read them carefully. You may have other rights granted by law and these Terms & Conditions do not affect those. If there’s anything you don’t understand, then please contact us and we will do our very best to help you.
This site is operated by Korablyov Evgeny
NIF: 322302413707 / DNI: 1505466306
Fabrichnaya ulitza, dom 21
Pogar, Bryansk Oblast, Russia c.p. 234550
By continuing to use the site you are bound by these terms.
Terms and conditions
All purchases from Dinastywood.com online store shall be governed by these Terms and Conditions. Term ‘Purchaser’ will be used in these terms for consumer/customer and ‘Dinastywood.com’ for the online store. Purchaser acknowledges that these Terms are applicable in any final sales contract (Sales agreement) that Purchaser and Dinastywood.com might enter into. Dinastywood.com reserves the right to change these Terms at any given time with sole discretion and without prior notice.
Ordering
All prices displayed on this website include final price with delivery fee. After receiving payment, order confirmation is automatically sent to Purchaser’s email address. When order has been forwarded to delivery agent, Purchaser shall receive a notification with electronic shipping details.
Lead times can vary from general 5-10 days depending on order volume and materials. Purchaser has the right to terminate contract if delivery time is longer than 30 days and no other lead time is agreed.
Order cancellation
Dinastywood.com is unable to accept cancellation after order has been made due to production timelines.
Delivery
Standard delivery times vary from 7-15 working days within the EU and Russia. Dinastywood.com is unable to guarantee exact delivery times or be held accountable for any delivery delays.
All damaged goods during shipping have to be reported directly in writing and with photographic evidence of damaged item, packaging and slip to Dinastywood.com’s customer service. Damaged item and original packaging have to be kept until further notice. Dinastywood.com will with Purchaser’s decision either replace or refund the order without any expense.
Payment service
The payment service between Dinastywood.com and consumers is offered by “YooMoney”, NBCO LLC in co-operation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment service. All data transfer and money transactions are SSL secured meaning that no external party can see your personal information. YooMoney”, NBCO LLC will show as the recipient of the payment.
NBCO means “YooMoney”, NBCO LLC (Taxpayer Identification Number (INN) 7750005725, Primary State Registration Number (OGRN) 1127711000031), location address: 82 Sadovnicheskaya Street, Bld. 2, Moscow, Russian Federation.